RETURNS & SHIPPING
It is our wish for you to be satisfied. Our products are crafted by hand to ensure the best quality possible, so you can enjoy them for years to come.
Due to the nature of screen printing by hand, colours may vary and slight imperfections may occur. We have made every effort to display as accurately as possible the colours and images of our products that appear when view in person. We cannot guarantee that your computer monitor's display of any colour will be accurate.
Orders generally ship within 3 business days. Once your order has been posted, you will receive a confirmation email with your tracking number included. All domestic and international orders are shipped via Canada Post.
Domestic shipping: approx 2-7 days
United States shipping: approx 3-14 days
International shipping: approx 2-4 weeks
All orders are final sale.
Stephanie Cheng is not responsible for lost of stolen packages, and reserves the right to refuse any returned items.
International customers, Stephanie Cheng is not responsible for any further import duties or taxes that may be applied to your package upon entering the destination country, as well as any delays that may occur during customs processing.